Advisory · South Africa & Africa

Digital Transformation Consulting

Digital transformation advisory for South African and pan-African organisations that need technology change to improve how the business works.

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The business challenge

A platform replacement can consume budget without changing customer experience or operational performance. The starting point is the business outcome, the process that produces it and the constraints that prevent improvement.

Where we focus

  • Map the current operating model and the friction customers and teams experience.
  • Assess the platforms, data and dependencies needed to support the target model.
  • Prioritise a sequence of changes with clear ownership, delivery capacity and measures of progress.

Potential deliverables

  • Current-state and target-state operating model
  • Prioritised transformation roadmap
  • Governance, dependencies and outcome measures

Engagement scope and deliverables are agreed around your priorities.

Is this only about replacing software?

No. The work considers processes, decision rights, data, skills and adoption alongside technology. A software purchase is one possible decision within a broader change programme.

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Henny Schlebusch

Your advisor

Henny Schlebusch

MBA, Pr.CIO · Chartered CIO (C-CIO)

Global IT Director at Rhenus Logistics and Vice President of Global CIO Forum South Africa. Author of The Cost Centre in the Corner.

Professional affiliations

IITPSA · Global CIO Forum

ORCID profile · ITWeb Chartered CIO programme

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What needs to change?

Share your organisation’s challenge and the decision you need to make.

In the media

CIO South Africa: Henny’s appointment as Global IT Director · 10 April 2025

GEC Newswire: From code to change — CIOs driving South Africa’s digital decade