Advisory · South Africa & Africa

Business & IT Maturity Assessment

A structured review of business and technology capability to identify practical priorities before committing to the next phase of investment.

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The business challenge

Different teams can describe the same organisation very differently. A useful assessment turns those views into an evidence-based picture of capability, gaps and dependencies rather than a score with no route to improvement.

Where we focus

  • Review governance, delivery, data, service management and security practices.
  • Compare documented processes with how work is performed and measured.
  • Agree a target maturity appropriate to business needs and available capacity.

Potential deliverables

  • Capability baseline with supporting evidence
  • Prioritised gaps and improvement actions
  • Phased roadmap with indicative resource needs

Engagement scope and deliverables are agreed around your priorities.

Does every capability need the highest maturity level?

No. The target should reflect business risk, strategic importance and cost. The assessment helps identify where stronger capability changes outcomes and where a simpler approach is sufficient.

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Henny Schlebusch

Your advisor

Henny Schlebusch

MBA, Pr.CIO · Chartered CIO (C-CIO)

Global IT Director at Rhenus Logistics and Vice President of Global CIO Forum South Africa. Author of The Cost Centre in the Corner.

Professional affiliations

IITPSA · Global CIO Forum

ORCID profile · ITWeb Chartered CIO programme

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In the media

CIO South Africa: Henny’s appointment as Global IT Director · 10 April 2025

GEC Newswire: From code to change — CIOs driving South Africa’s digital decade